Shipping and Delivery
What ship methods are used?
We use outside delivery companies (UPS, FedEx, DHL, and USPS), we cannot guarantee these delivery times.
Does LifeLuxe ship internationally?
Yes, we offer standard and express shipping options to most countries.
Can I update the shipping address?
Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address-- contact us.
When will my order ship?
Orders are processed depending on item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.
Most orders placed on business days will be processed and shipped within 1-2 business days.
We are unable to deliver on weekends or public holidays, any orders placed during this period will be dispatched the following business day.
How long does my order take to arrive?
Prior Delivery 3-7 business days / Standard Delivery 8-12 business days.
Please note that shipping times do not include the standard 1-2 business days processing time it takes for the order to ship out.
Please note: due to the large order volume and slow logistics during the Black Friday shopping spree, some shipments may be delayed. We're working diligently to get your order on time.
Where does Shapeladies ship from?
Normally, most of LifeLuxe’s in-stock products are shipped from the UK and will be delivered in 4-7 business days. Some would be sent directly from our factories in China and it will take 6-18 business days.
We've partnered with top manufacturers and distributors around the globe to ensure that only products of the highest quality standards are delivered to you in no time.
What should I do if my package is missing?
Please contact us if you have not received your delivered order or it has been lost in transit by the carrier. We would be happy to assist.